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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will show up. It includes comprehensive information about all the actions that you can perform on the given page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of instructional video clips describing how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive FAQ database, which contains questions asked by real customers and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, we have a great team of technical support engineers available 24-7-365 and ready to assist you with any query. Each trouble ticket you send will be replied to in less than 1 hour (the average response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304038

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com